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Frequently Asked Questions

Everything you need to know about your Kenaz Perfumes experience.

Are Kenaz perfumes made with natural ingredients?

Yes, we prioritize high-quality, sustainably sourced natural essences and premium aromatic compounds to ensure a long-lasting and sophisticated scent profile.

How long does the fragrance typically last?

Our perfumes are formulated as Eau de Parfum (EDP) or Extrait de Parfum, typically offering a longevity of 8 to 12 hours depending on skin type and environmental conditions.

Do you offer international shipping?

Currently, we ship to most major countries. Shipping costs and delivery times vary by location and are calculated at checkout.

What is your return policy for opened bottles?

To maintain hygiene standards, we only accept returns on unopened and sealed products within 30 days. We recommend purchasing our discovery sets before committing to a full-sized bottle.

Are your products cruelty-free?

Absolutely. Kenaz Perfumes is committed to ethical beauty; none of our finished products or raw ingredients are tested on animals.

How should I store my perfume to maintain its quality?

To preserve the integrity of the scent, store your bottle in a cool, dry place away from direct sunlight and extreme temperature fluctuations.